After-Sales and Transportation Policies
After-Sales Policy
At Sexspace, we prioritize your satisfaction and privacy. Due to the intimate nature of our products, opened packages cannot be returned. However, if you receive a damaged item, kindly provide evidence (such as photos or videos) within 7 days of delivery and contact our customer service team. We will swiftly arrange for a replacement to ensure your continued satisfaction.
Transportation Policy
We offer free shipping on all orders within the United States and Canada. Your package will be discreetly delivered within 20 days, depending on the distance of the delivery address. We understand the sensitive nature of our products and take extra precautions to ensure discreet packaging. Our shipping partners prioritize confidentiality to protect your privacy. For any concerns or inquiries about your order, our customer service team is available to assist you throughout the process. Enjoy the convenience of shopping at Sexspace, where your satisfaction and privacy are our top priorities.
Privacy Shipping Assurance
At Sexspace, we are committed to safeguarding your privacy from the moment you place an order. Our discreet packaging ensures that there is no explicit product information visible on the exterior. Your order will be shipped in plain, unmarked packaging, guaranteeing complete concealment of customer information. We understand the importance of discretion, and our commitment to your privacy extends beyond the products themselves. Rest assured that with Sexspace, your personal information and the contents of your order are handled with the utmost confidentiality, allowing you to explore your desires in a secure and discreet manner. Your privacy is not just a promise but a fundamental aspect of the exceptional service we provide.